Texas
Interpretation
We were visiting Rome for a holiday when my father suffered serious illness. He was admitted to the hospital. Unfortunately, we do not speak Italian and no one in the hospital spoke enough English to translate for us. A loved one being sick is already stressful enough. Not being able to communicate with the doctors and nurses regarding my father’s condition made it worse. We asked Paolo to help us bridge the communication gap and he was wonderful. He responded quickly to our initial contact and took time to understand the situation. From the moment he showed up, the level of stress and frustration decreased. He helped us maneuver the system and explained to us what we needed to do. With his help we finally understood my father’s condition and more importantly the plan of care so he can travel back home with us.
Our whole family is so grateful for his services. We highly recommend him as translator!
Service |
5/5 |
Customer care |
5/5 |
Responsiveness |
5/5 |
Pricing |
5/5 |
Cost-to-quality ratio |
5/5 |
Overall satisfaction |
5/5 |